Audi Q5 AdBlue problems and delete
Our technician comes to your Q5 at home or at work, and an AdBlue visit rarely runs past 90 minutes. Finding the fault costs £100 + VAT, and deleting the AdBlue system costs £330 + VAT.
How a visit for your Q5 works
Start with the registration
Add the warning on the dash and say whether a countdown has appeared.
Agree where we'll find the Q5
Home, work or anywhere safe in Greater Manchester, Lancashire, Merseyside, Cheshire or Huddersfield.
Diagnosis by the car
We plug in, read the stored faults and look at what the AdBlue pump and NOx sensors are reporting.
Decision and handover
You hear what's failed and the options, and once any agreed work is done we recheck the codes.
About the AdBlue delete
If your Q5 has AdBlue and is reporting an AdBlue pump or NOx sensor fault, replacing that part is a job for an Audi dealer or SCR specialist.
We don't repair AdBlue systems. What we do offer is the delete, which switches the system off in the ECU and removes the countdown.
At home or at work
Wherever the Q5 is parked during the day is usually fine for us, as long as it's safe and we can open the doors fully.
- At home, on the driveway or in a parking bay
- In a staff car park, with a quick word to the site manager first
- At a gym, hotel or other private car park where you've got permission
Why book SGR
Booking the Q5 in at a dealer can mean a wait for a slot and a day without the car. We turn up where it's parked, often on the same day for a new warning, finish most visits inside 60 to 90 minutes and carry £2 million of insurance.
Reviews
Will you come to a Q5 that won't restart?
Yes. If the countdown has reached zero and the Q5 won't start, we come to it wherever it has stopped, provided it's safe to work there.
What do you need from me on the day?
Access to the Q5 and its keys at the start and end of the visit. If a garage has already read the codes, pass on what they found.
What should I say when booking the Q5?
Give us the warning message, any countdown mileage and how the car is used day to day.
Can you check the codes before I choose?
Always. Diagnostics are £100 + VAT, and you decide on a dealer repair or the £330 + VAT delete once you know what has failed.
Is the AdBlue delete suitable for a Q5 I use every day?
Not if it's driven on UK roads. The Q5 delete is for off-road and export use only, and our AdBlue delete legal guide explains why.
Book a visit for your Q5
Pick a day, tell us where the Q5 will be, and we'll send a technician to it. The Audi AdBlue page lists the other Audi models we cover, and our AdBlue pump failure guide explains the pump fault in more depth.
Eccles, Manchester M30 0SF